Mary McNeill is a seasoned IT Operations Manager currently overseeing Low Carbon Solutions at Shell. With prior roles including Service Manager and Joint Ventures Product Owner at Shell, they bring extensive international experience in IT service delivery and managed services. Mary has a background in information technology project management from ING and has experience with ITIL processes at ABN AMRO Bank N.V. They are pursuing a Bachelor's degree in Mathematics at Pontifícia Universidade Católica do Rio de Janeiro, further enhancing their expertise in IT service management and operational efficiency.
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