Michelle Masangcay

Michelle Masangcay is a Governance, Risk, and Assurance Manager at Shell, where they have developed a robust skill set in Customer Service, Business Process Improvement, and Project Management. Previously, they held roles including Controls Assurance Specialist and Financial Control Senior Advisor at Shell, where they facilitated financial controls testing and led change projects to improve operational efficiency. They possess excellent communication skills and a commitment to quality service, having worked effectively under pressure in diverse environments. Michelle holds a strong foundation in accounting and finance-related tasks, having also worked in various roles in Accounts Payable.