Monique Phillips

Monique Phillips is a seasoned marketing professional with a Bachelor’s degree in Corporate Communication and an Honours degree in Communication Science. They have extensive experience in strategy, brand management, and stakeholder relationship management, particularly in financial services, retail, and FMCG. Monique has successfully managed loyalty and rewards programs, including notable partnerships with Makro, Ucount, and Caltex. Currently, they serve as the Senior Manager of Paylo and CRM at Shell, where they drive strategies that enhance customer engagement and revenue. Additionally, they work as a freelance writer, researching and crafting content across various subjects.