Nicholas Seow

Nicholas Seow is an experienced professional in human resources and customer operations, currently serving as a Human Resources Advisor at Shell since July 2018. Prior to that, Nicholas worked as a Customer Operations Coach at Shell. Experience includes serving as a Boutique Collection Training Facilitator at Casa Del Rio Hotel, an Assistant Manager for Talent at Aeon Credit Headquarters Malaysia, and an Assistant Manager for Learning & Development at HSBC Global Service Centre, where responsibilities included delivering mandatory training for new hires and participating in recruitment activities. Nicholas began a career in customer service as a Phone Banking Officer at HSBC Global Service Centre and as a Customer Service Executive at Sudong Sdn Bhd, honing skills in client relations and dispute resolution.