Pallavi Dwivedi is a retail transformation expert with over 12 years of experience in program management, product management, and stakeholder management. They have specialized in enhancing retail customer experiences and driving digital initiatives, including loyalty programs and mobile commerce. Pallavi has led cross-functional teams at notable companies such as Shell and Tata Consultancy Services, earning certifications in PSPO I & II. They hold a Bachelor’s degree in Electronics and Telecommunications and a PGPM in Marketing and IT Operations.
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