Paulina Książczyk is a Digital Lead API&Data in Customer Operations at Shell, where they contribute to digital transformation initiatives. Previously, they held several roles at Shell, including Customer Success Lead and Deal Management Specialist. Paulina also gained experience in customer service and legal assistance through positions at HEINEKEN Global Shared Services, Alior Bank, and other organizations. They are pursuing a master's degree in Gospodarka i administracja publiczna at Uniwersytet Ekonomiczny w Krakowie.
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