Peter Thomas is currently involved in Global Customer Insights at Shell, where they have held various positions, including Global Retail Customer Insights and European Retail Research Manager. Prior to their role at Shell, they worked as the UK Research Manager at DHL from 1996 to 1998 and as a Research Executive at Beaufort Research Limited from 1991 to 1996. Peter's diverse experience in research management has provided them with a robust understanding of customer insights across different sectors.
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