Philippine Gelade is a Commercial Operations Officer at Shell, where they manage customer relationships for the French market and collaborate with various internal functions to ensure service delivery. They previously held roles in customer service and project management at companies such as Perstorp Group, Servomex, and Arkema, where they developed expertise in order handling, complaint management, and commercial support. With a BTS in Organizational Communication from Jean Lurcat, Philippine is fluent in English and a native French speaker, showcasing strong analytical and problem-solving skills throughout their career.
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