Rajesh Rajamani is currently the CX Insight Lead at Shell, where they lead the EMEA customer success team and manage strategic clients. They previously served as the Customer Success Lead at NICE Ltd from 2018 to 2023, guiding enterprise clients in implementing voice of the customer programs and promoting a customer-first culture. With over 12 years of experience across three continents, Rajesh has held various roles in project and program management, including as a Solution Consultant and Project Manager at NICE Ltd. They began their career as a Programmer Analyst at Cognizant Technology Solutions and have developed a keen interest in building advanced data models using Tableau and Power BI to help clients derive insights from their data. Rajesh received education from the London School of Economics and is currently studying at Anna University.
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