Ram Chellapan is a seasoned IT Operations Manager with over 16 years of experience in driving strategic IT solutions and leading high-performing teams across various domains, including Technical Support, Identity and Access Management, and Operations Management. Currently serving as a Sr. IT Operations Manager at Shell, Ram has demonstrated a proven track record in managing complex IT environments, including the successful migration of Exchange services and overseeing Wintel operations. Ram's previous roles include Lead Technical Specialist at Applied Materials India and various positions at Sutherland Global Services and Logica, where they developed expertise in client relationship management and disaster recovery planning. Ram holds a Bachelor of Engineering in Computer Science and completed an Accelerated Management Programme for Executives at the Indian Institute of Management, Lucknow.
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