Raquel Manhiça

Raquel Manhiça is a seasoned professional in communications specializing in social listening and brand reputation risks. With over 10 years of experience, Raquel has worked in various roles, including Social Listening Specialist at Shell, where they analyze social media conversations to inform strategic decision-making. Previously, Raquel held positions at Teleperformance Portugal as a Social Media Strategic Planner, managing a multilingual team and developing actionable insights through comprehensive market research. Raquel's early career included roles in copywriting, contributing to major brands and campaigns across different sectors. Raquel holds a Bachelor of Arts in Advertising and Marketing from IADE Creative University.