Richard Gosling is currently the CIO at Shell Energy Retail Ltd, formerly known as First Utility, where they lead technology initiatives to enhance customer experience and support business growth. Richard has over 21 years of experience in various roles within Shell, contributing significantly to IT strategy and implementation across multiple sectors. They have held positions such as Downstream IT Strategy, Planning and Architecture Manager, as well as program manager for global SAP implementations. Richard holds a BA in Politics from the University of Exeter and completed an Executive Programme at IMD in 2008.
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