Roman Pisnia

Roman Pisnia has extensive experience in operations and customer management, primarily in the B2B sector. At Shell, roles included Team Lead for Mobility B2B Operations Excellence Europe and Deal Management for Global Aviation, among others, with responsibilities ranging from customer master data management to operational excellence. Prior experience includes a Senior Consultant position at Serco, where Roman managed air ticket reservations and resolved operational issues. Earlier tenure at Webologic LTD involved managing customer support and personal account management, focusing on customer retention, problem resolution, and collaboration with marketing teams. Roman holds a Master's and Bachelor's degree in French Language and Literature from Kyiv National Linguistics University.