Roopraj Kumar

Roopraj Kumar possesses extensive experience in project and operations management, with a career spanning over a decade in reputable organizations. At Shell, Roopraj served as a Situation Manager, managing major operational issues and crises while collaborating with stakeholders to ensure IT service stability. Prior experience includes roles as a Project Manager at NetApp, where Roopraj prioritized escalations and stakeholder communications, and as a Customer Success Manager at McAfee, focusing on customer onboarding and issue resolution. Roopraj's earlier tenure at Bharti Airtel Limited involved managing issues in optical fiber networks, while work at Syniverse Technologies included providing escalation support in mobile messaging and roaming services. Roopraj holds a Bachelor’s degree in Electronics and Communications from St. Joseph Engineering College.