Santosh Jha is a Global IT Leader with 25 years of experience in delivering enterprise-wide transformations for Fortune 500 companies, including Shell and Principal Financial Group. Currently serving as the Global Connectivity Leader at Shell, they have a proven expertise in IT infrastructure, enterprise applications, and cloud transformation. Notable achievements include establishing Shell’s first 24x7 Global Connectivity Operation Centre in Bengaluru and Kuala Lumpur, and successfully leading high-impact transitions from vendor to in-house operations in India and Malaysia. Santosh is recognized for their contributions with multiple awards, emphasizing their capabilities in operational excellence and cost optimization. They are currently pursuing an MBA in Leadership and Strategy as well as Applied Finance at NMIMS Global Access School for Continuing Education, which they are completing with distinction.
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