Shazli K. is a results-driven professional with a diverse background in IT service management and customer success, actively seeking new opportunities. They have experience leading digital transformation initiatives and managing customer happiness teams, including at MIDF and AT&T. Shazli's roles have involved overseeing service escalations across the Asia-Pacific region and providing technical support in various capacities. With a degree from Multimedia University, Shazli has demonstrated a commitment to operational excellence and relationship-building throughout their career.
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