Syed Abid Ali is a courageous IT leader with over 22 years of experience in service delivery, operations, and projects across various sectors including energy, oil and gas, telecom, and transportation. They have successfully led global teams and managed multimillion-dollar projects, demonstrating expertise in ITIL, PMP, MSP, and Agile methodologies. Notable achievements include significant cost savings through automation and process optimization, as well as the deployment of ServiceNow for IT Service Management. Currently, Syed is pursuing further education in Artificial Intelligence and Machine Learning at the Indian Institute of Technology, Delhi.
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