Ting Ting Ng 黃婷婷 is a results-driven corporate leader currently serving as the Head of Support Desk and Sr. Product Owner at Shell, where they lead digital transformation initiatives and enhance customer experiences. With a solid background in managing large-scale projects across various sectors, Ting Ting previously held roles such as Customer Service Delivery Manager and HR Operations Lead at Shell Business Service Centre. They possess expertise in change management, coaching, and strategic planning, complemented by a Master’s Degree in Business Administration from Universiti Putra Malaysia and a Bachelor’s Degree in Human Resource Development from Universiti Teknologi Malaysia. Passionate about travel and continuous learning, Ting Ting fosters authentic relationships to inspire teams towards remarkable outcomes.
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