Yenjarappa Dupadally

Yenjarappa Dupadally is a seasoned professional in information and data processing, with significant experience in service level management and performance analysis. At Shell, from February 2017 to July 2021, Yenjarappa served as a Senior IDT Process Analyst, leading over 500 SLA initiatives and enhancing delivery by 20%. Previously, Yenjarappa held the position of Business Manager, managing a cross-functional team to achieve 100% SLA compliance. Prior roles include Senior Analyst at Alsbridge Advisory Pvt Ltd, where Yenjarappa implemented service level management processes, and Performance Analyst at Information Services Group, ensuring high-quality reporting in governance procedures. Early career experience includes roles at IBM India Pvt Ltd and r-logic technology services, focusing on SLA performance analysis and program management. Yenjarappa holds an MBA in Marketing and HR, as well as a Bachelor of Science in Computer Science, both from Sri Krishnadevaraya University.