Yrel Gumban is a skilled Customer Success Specialist and Subject Matter Expert for Shell International Marine Operations, with a solid background in customer operations across the oil and energy industry and banking and finance. Yrel has developed expertise in analytical skills, customer relationship management, event management, operational excellence, and planning. Yrel earned a Bachelor in Office Administration from the Polytechnic University of the Philippines and has held various roles at companies including Shell, Teleperformance, Capital One, and HSBC.
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