Javid Akthar is a seasoned IT professional with extensive experience in cloud advisory and technical support. Currently serving as a Cloud Advisor II at Sherweb since April 2023, Javid previously held roles as a Senior Analyst at HCL Technologies, where responsibilities included IT service desk operations for Cox Communications, and IT Specialist at Supportmena Technologies. Earlier experience includes working as a Technical Support Engineer at Sitel Group, where Javid effectively managed and resolved over 300 weekly customer inquiries, consistently exceeding performance targets.
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