Stéphane Dugas is the Director of Software Development at Sherweb, leading multiple development teams focused on ITSM, developer experience, quality assurance, cybersecurity, and technical support since 2020. With over 30 years of versatile expertise in software development, Stéphane has held various leadership roles, including Customer Service Director and General Manager at C2 Enterprise, where they oversaw service operations and product strategy. Stéphane is dedicated to fostering innovation, collaboration, and alignment with organizational objectives while enhancing team performance and processes. They hold several certifications in ITIL and Lean Six Sigma, highlighting their commitment to continuous improvement in service management.
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