Amanda (AJ) J. has extensive experience in user experience design and systems support. Starting as a Document Control Associate and SharePoint Administrator, Amanda developed custom workflows and managed permissions within the SharePoint system. Transitioning to the Northeast Ohio Regional Sewer District as an Applications and Systems Support Specialist II, Amanda contributed to the development and implementation of various platforms, conducted requirements gathering, and trained users on new processes. Since November 2021, Amanda has served as a User Experience Designer and is now a Senior User Experience Researcher at Sherwin-Williams, focusing on usability studies, user interviews, and actionable recommendations to enhance user experiences. Amanda holds multiple degrees from Kent State University and Heidelberg University, emphasizing User Experience Design, Psychology, and Computer Technology/Application Development.
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