Ryan Domingo is an Information Technology Service Delivery Manager with over 20 years of experience in enterprise IT service delivery, infrastructure operations, and technical support. Currently, they manage a high-performing team at Shield AI, focusing on optimizing IT service management practices and driving operational excellence. Previously, Ryan held significant roles at organizations such as San Diego County Credit Union, ESET North America, and General Atomics, where they demonstrated a strong ability to lead cross-functional teams and implement strategic solutions. Ryan holds a Bachelor of Arts in Public Administration from San Diego State University and an Associate of Arts in Accounting from Southwestern College, along with a Microsoft Certified Systems Engineer certification.
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