Louise Lanon

Louise (Tika) Lanon is an Account Manager at SHIELD, where they utilize over four years of customer success experience to help Southeast Asian markets combat fraud through device-first fraud intelligence solutions. Previously, Tika served as a Customer Success Manager at MoEngage, achieving a 90% Net Revenue Retention and publishing multiple client success case studies. Their earlier role at Infobip involved enhancing delivery rates for fintech clients and driving upselling initiatives. Tika holds a Bachelor of Arts in Business English from Assumption University and is currently pursuing further education there.