Melissa Ryan is a skilled professional with a diverse background in customer service, finance, and marketing. Currently serving as Team Leader - Partnerships at Shift since February 2022, Melissa has also held roles such as Marketing Specialist in Events & Sponsorships and Partner Engagement Associate within the same organization. Prior experience includes working as a Customer Service Supervisor at Coles Group, where responsibilities involved overseeing the customer service team and ensuring satisfaction, and as a Bookkeeper at Ultimate Business Solutions, with a focus on financial transactions and compliance. Additionally, Melissa has worked as a Check-in Agent with Intercruises Shoreside and Port Services, excelling in customer service and operational efficiency. Educational qualifications include a Certificate III in Business from the Australian College of Commerce & Management and a Bachelor of Nutrition Science from the University of Wollongong.
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