Michael Hanna is an experienced leader in account management and foreign exchange services, currently serving as the Lead - Account Managers at Shift since July 2023, where responsibilities include team management and infrastructure project development. Previously, Michael held several roles at WorldFirst from July 2021 to July 2023, including ANZ Lead for Merchant Services and Senior Corporate FX Dealer, focusing on team leadership, client satisfaction, and streamlined FX processes. Earlier experience includes working as a Property Solutions Specialist at Commonwealth Bank, managing high-risk properties and negotiating repayment arrangements during the COVID-19 pandemic, and as a Corporate FX Dealer and Dealing Assistant at WorldFirst. Michael holds a Bachelor of Business in Accounting from Western Sydney University, completed in June 2021.
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