Brian Barcalow

Brian Barcalow possesses extensive experience in customer care and technical support across various industries. Currently serving as a Customer Care Representative at Safelite, Brian manages communication channels with customers and secures necessary parts efficiently. Previously, as a Technical Solutions Specialist at Shift, Brian collaborated on a multimedia platform and performed diagnostic testing. Brian's role as an Acute Customer Support Specialist at McKesson involved managing high-pressure requests for critical products, while experience at Asurion and Verizon further developed skills in technical issue resolution and customer satisfaction. Additionally, Brian's tenure at Mosaic North America involved promoting Samsung products to enhance brand loyalty, and at AT&T, leadership was demonstrated through mentoring and on-boarding staff in a premier retail environment.