Laura Horrocks is a seasoned professional in the field of fraud technology and intelligence, currently serving as a Customer Success Manager at Shift Technology since April 2024. Prior to this role, Laura spent nearly nine years at Sedgwick, where Laura advanced through various positions including Head of Fraud Technology and Intelligence, Fraud Assessment and Intelligence Manager, and RTA Investigation Manager, focusing on leveraging cutting-edge technology to combat fraud while enhancing customer experience. Earlier experience includes working as an Intelligence Analyst at Keoghs and as a Team Leader at Cunningham Lindsey, with initial responsibilities as a Claims Handler at Capita from January 2007 to May 2009.
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