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Conrad Broomfield

Technical Support Specialist at Shift4Shop

Conrad Broomfield has a diverse work experience spanning over 19 years. Conrad began their career as a Help Desk Desktop Support at CBD Technologies Inc in 2002 and worked there until 2014. In this role, they were responsible for providing technical assistance and support to users, conducting computer diagnostics, and resolving software and hardware issues.

After leaving CBD Technologies Inc, Conrad served as the President of MBC discounted properties Inc from 2014 to 2020. As the president of this real estate investment company, they specialized in acquiring distressed properties and sold hundreds of wholesale properties to other investors in South Florida. Conrad also engaged in property research and analysis to optimize profitability.

In 2020, Conrad joined Broward County Supervisor of Elections as a System Set-up Technician. In this role, they provided high-level service to clients, resolving printer and computer issues, installing and configuring operating systems and applications, and maintaining thorough documentation of service work performed.

In 2021, Conrad joined Doc-Solutions / Doc-Secure as an IT Specialist. In this role, they provided professional services and support to clients, assisted with software configuration issues, and ensured a smooth migration and onboarding process for new and returning customers.

Currently, Conrad is working as a Technical Support Specialist at Shift4Shop, starting in November 2021. In this role, they diagnose and resolves technical issues, assists customers with Shift4Shop e-commerce-related problems, and analyzes logs to identify common trends and underlying problems.

Conrad Broomfield's work experience showcases their strong technical skills, expertise in IT support, and experience in real estate investment and management.

Conrad Broomfield's education history includes an Associate's degree in Electronic Circuits & Systems, which they obtained in 1986 from Career Technical Institute. Prior to that, they completed their high school education at Samuel Gompers Vocational Technical High School from 1981 to 1984. During high school, Conrad specialized in Radio and Television and Electronics.

Links

Previous companies

Doc-Solutions / Doc-Secure logo

Timeline

  • Technical Support Specialist

    November, 2021 - present