Alexandra Feval

Product Manager at Shiftboard

Alexandra Feval has a diverse work experience spanning multiple roles and industries. Alexandra currently works at Shiftboard as a Manager of Customer Success, where they started in May 2021. Prior to this role, they held the position of Team Lead of Customer Success at Shiftboard from June 2020 to May 2021. Alexandra also worked as a Technical Implementation Manager at Shiftboard from March 2020 to June 2020.

Before joining Shiftboard, Alexandra worked at EDP Software as an Implementation Consultant from November 2018 to March 2020. Alexandra was responsible for implementing software solutions for clients.

Prior to their role at EDP Software, Alexandra worked at Goldcorp, where they held multiple roles. Alexandra served as a SAP SC Consultant from October 2016 to October 2018, supporting the company's North American mine sites and contributing to internal projects. Alexandra also worked as a SAP MM Consultant and Technical Lead - Ariba Implementation project at Goldcorp from 2014 to 2016, implementing and activating various modules of the Ariba solution.

Alexandra's early career includes roles at Ouest Business Solutions Inc. as a SAP MM Consultant and SAP Solutions Consultant from 2014 to 2018, and at GDF SUEZ as a SAP logistics expert from 2010 to 2013. Alexandra started their career as an intern at Acoustique-Conseil in 2006.

Throughout their career, Alexandra has gained extensive experience in customer success, implementation consulting, and SAP solutions. Alexandra has demonstrated strong leadership skills and expertise in various software systems.

Alexandra Feval attended CentraleSupélec from 2004 to 2007 and obtained a degree in Engineering. In addition, they pursued an Associate degree in Economics at Paris-Sud University (Paris XI) from 2004 to 2006. Alexandra also holds a certification as a Certified Customer Success Manager (CCSM) Level 1, which they obtained from SuccessHACKER in February 2021.

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Previous companies

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Timeline

  • Product Manager

    September 1, 2023 - present

  • Manager, Customer Success

    May, 2021

  • Team Lead, Customer Success

    June, 2020

  • Technical Implementation Manager

    March, 2020

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