Shiftboard's employee scheduling software helps you solve business challenges like lowering labor costs, improving employee retention & ensuring compliance.

Information Technology

Shiftboard

Shiftboard's headquarters in Seattle, WA, United States

This department focuses on ensuring customer satisfaction and retention through support and relationship management.

Customer Success

The Customer Success Team at Shiftboard focuses on ensuring clients effectively utilize the employee scheduling software to maximize their investment. This team proactively supports customers through onboarding, training, and ongoing engagement, aiming to enhance user satisfaction, drive product adoption, and foster long-term relationships. They work closely with clients to address challenges, provide tailored solutions, and gather feedback for continuous improvement.

Customer Success Team

The Software Development Team at Shiftboard is responsible for designing, developing, and maintaining the employee scheduling software. This team collaborates closely to implement innovative features that enhance user experience, optimize performance, and ensure the platform meets industry compliance standards. By leveraging their diverse skill sets, they work to continuously improve the software, helping businesses effectively manage labor costs and improve overall employee retention.

Software Development Team

The Sales Team at Shiftboard is responsible for driving revenue growth by engaging potential clients and showcasing the benefits of the employee scheduling software. They work collaboratively to develop strategic relationships, identify customer needs, and deliver tailored solutions, while ensuring alignment with the company's mission to lower labor costs, improve employee retention, and ensure compliance. The team is composed of specialized roles that focus on enterprise accounts across various segments, including energy.

Sales Team

The Leadership Team at Shiftboard is responsible for setting the strategic direction of the company, fostering a culture of innovation, and ensuring operational excellence. Comprised of key executives such as the CEO, CTO, and Chief Revenue Officer, this team works collaboratively to enhance customer success, drive revenue growth, and develop solutions that address the evolving needs of the workforce scheduling market.

Leadership Team

The Product Management team at Shiftboard is responsible for defining and guiding the development of the employee scheduling software. They prioritize features that enhance user experience, address customer needs, and drive business growth, ensuring alignment with company goals of lowering labor costs and improving employee retention. This team collaborates closely with other departments, like marketing and support, to deliver innovative solutions that enhance compliance and operational efficiency.

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Other teams

Customer Success Team

Software Development Team

Sales Team

Leadership Team

Product Management