Diosdedit B. has a diverse background in customer service and sales, with experience spanning over a decade. Beginning as a Customer Service Representative at HSBC Retail Banking and Wealth Management from August 2015 to March 2018, Diosdedit transitioned to roles such as Customer Sales Representative at Convergys and Customer Success Representative at ServiceSource. Further experience includes working as an Ads Specialist at TTEC and progressing to an Account Executive at Zoom, where responsibilities included client onboarding, account renewal, and managing the sales pipeline from September 2020 to September 2024. Currently serving as a Customer Success Manager at ShiftCare since October 2024, Diosdedit's educational background includes a degree in Computer Systems Networking and Telecommunications from ACLC College.
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