Steve Norris

Steve Norris is an experienced professional in product management with a strong focus on payments and operational efficiency. Currently serving as a Senior Product Manager for Marketplace Payments at ShiftKey since September 2025, Steve previously held the position of Product Manager for Payments at Dutch Bros Coffee, where responsibilities included overseeing payment processing and ensuring high uptime for revenue capture. Steve's background includes a Master’s degree in Creative Writing from Northern Arizona University and a Bachelor’s degree in Business with a focus on Supply Chain Management from The University of Kansas. Additional experience encompasses roles at Wiland, Dish Network, and as a Graduate Student at Northern Arizona University, where skills in user acceptance testing, product development lifecycle, and vendor analysis were honed.