Monica Nicholson currently serves as an Operations Manager at ShiftMed, where responsibilities include creating and implementing procedures, managing scheduling and daily assignments, and consistently meeting KPIs while overseeing multiple projects. Previously, as a Facility Support Supervisor at ShiftMed, Monica focused on customer support for over 800 facilities, developed team processes, and maintained high task completion rates. Additionally, Monica has experience as a Legal Assistant at Revolution Law Group, handling LLC and PLLC formations, drafting legal documents, and managing professional client correspondence. Monica's earlier roles include Office Manager at Elon Community Church and Bar Manager/Bartender at Piedmont Ale House. Monica holds a Bachelor's degree in Communication, Journalism, and Related Programs from Elon University.
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