We use facts, not fiction, to build narratives and make decisions. We believe strong hypotheses are the start, not the end. We respect each other’s time and show up with the data and an explanation for what it means.

We try without fear and learn without ego. We make good mistakes. We seek, accept, and apply feedback.

We constantly invent, measure, and iterate. We do things that don’t scale. We reject the phrase “That is how it’s always been done” and don’t let perfect get in the way of better.

We build bridges and recognize we can all teach, coach, and mentor each other. We strive to make ourselves redundant and avoid single points of failure.

We think in terms of value chains and focus on the process. We prioritize and solve our Partners’ and Customers’ problems over our own convenience.

We are relentless in our drive to deliver on our commitments. We ruthlessly prioritize, communicate often, and are willing to let fires burn in pursuit of what really matters.

We touch the bottom of the ocean and consider no job too small. We self-serve, help ourselves, take the problem as far as we can, and when needed ask others for help. We own our mistakes.

We share the truth even when it is painful. We have the meeting in the meeting. We embrace mutual feedback and hold each other accountable, as individuals and as teams. We ask ourselves: “Did I ask them? Did I tell them?”.

At Shiftsmart, we’re building the future of labor. Our platform powers the modern workforce with over 800,000 workers in 50+ countries, and customers that include Google, Deloitte, McDonald’s, and Facebook. Since the inception of the business, we have grown 2-3x annually, with over 1M shifts worked. We empower hourly workers to find more work, increase their earnings, and control their own schedules, while also enabling employers to increase fulfillment, reduce turnover, and improve quality.

Human Resources

Information Technology

Internet

Staffing & Recruiting

Shiftsmart

Shiftsmart's headquarters in Dallas, TX, United States

Aakash Kumar

Kyle Smialek

Richard Zicchino

Business Operations & Analytics

Jeff Tinker

Pavan Patel

Sid Singh

John E. Meegan IV

Sahil Mehta

The Engineering Team at Shiftsmart is responsible for developing and maintaining the robust technology that underpins our labor platform. This diverse group of engineers and technical specialists focuses on building scalable software solutions, ensuring data security, and optimizing system performance to empower hourly workers and enhance customer success. Through collaboration and innovation, they play a critical role in driving the company's rapid growth and improving user experiences across the platform.

Engineering Team

The Business Operations team at Shiftsmart plays a critical role in streamlining processes and enhancing efficiency across the organization. This team is responsible for analyzing data to inform decision-making, overseeing talent acquisition and people operations, managing financial strategies, and ensuring compliance and support for customers. Through collaboration and strategic initiatives, they optimize workforce management and drive the company’s growth in the evolving labor market.

Business Operations

The Operations and Analytics team at Shiftsmart is pivotal in optimizing the efficiency and effectiveness of the workforce platform. They analyze data to drive strategic decisions, streamline operational processes, ensure compliance, manage client relations, and enhance the overall user experience for both workers and employers. By leveraging data insights, the team supports the company's rapid growth while maintaining high standards of service quality.

Operations and Analytics

The Sales and Marketing Team at Shiftsmart is responsible for driving revenue growth and brand awareness by engaging potential clients and promoting the platform’s unique value propositions. This team conducts market research, develops targeted marketing strategies, and builds relationships with key stakeholders to expand the customer base, including major enterprises. Their efforts are crucial in ensuring the continued success and scalability of Shiftsmart's innovative labor solutions.

Sales and Marketing Team

This department focuses on the strategic and operational aspects of managing the marketplace to enhance performance and efficiency.

Marketplace Operations

The Leadership Team at Shiftsmart is responsible for setting the strategic direction of the company, driving growth, and fostering innovation in the modern labor market. Comprising key executives such as the CEO, CFO, and VPs of Operations, Sales, and Partner Experience, this team collaborates to enhance operational efficiency, cultivate partnerships, and ensure the platform consistently meets the needs of both workers and employers, ultimately shaping the future of work.

Shiftsmart

Org chart

Teams

Engineering Team

Business Operations

Operations and Analytics

Sales and Marketing Team

Marketplace Operations

Leadership Team

Offices

Shiftsmart

Org chart

Teams

Engineering Team

Business Operations

Operations and Analytics

Sales and Marketing Team

Marketplace Operations

Leadership Team

Offices

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