Simone Zanasi is a Technical Support Manager at Shining3D EMEA, where they currently oversee technical support operations. Previously, they held the position of Head of Customer Service, managing and coordinating customer service efforts and developing strategies to enhance customer satisfaction. Their earlier experience includes roles as a Service Engineering Specialist at E.G.S. srl, where they provided technical support and training, and as a Test Software Engineer for Altran, focusing on software quality control and testing procedures. Simone is also pursuing a degree in Telecommunications Engineering at Università di Bologna.
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