Colin J. Patten

Technical Customer Support Representative at Shinydocs

Colin J. Patten has worked in various roles over the years. Colin J. started their career at Arvato Digital Services Canada, Inc as a Senior Product Specialist from September 2009 to July 2011. Colin J. then moved on to Lone Wolf Technologies, where they worked from July 2011 to December 2019. During their time at Lone Wolf Technologies, they held positions as a System Administrator and a Customer Support Professional. In these roles, they were responsible for managing various business applications, including Atlassian Confluence, JIRA, BitBucket, SalesForce, and Office 365. Colin J. also worked on initiating and organizing new projects on the JIRA platform and maintaining the stability and availability of JIRA/Confluence. Additionally, Colin acted as a subject matter expert on Lone Wolf's Front Office Solution for Real Estate Brokerages (WOLFconnect) and provided customer support by identifying and troubleshooting problems. Since October 2021, Colin has been working as a Technical Customer Support Representative at Shinydocs.

Colin J. Patten earned an Ontario College Advanced Diploma in Cinematography and Film/Video Production from Humber College between 2005 and 2008.

Links

Timeline

  • Technical Customer Support Representative

    October, 2021 - present