Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.

E-Commerce

Freight

Logistics & Supply Chain

Transportation

Shipa

Shipa's headquarters in Dubai, United Arab Emirates

Borhene Ben Mena

Sultan Alghamdi

Tariq Alarjan

Sheherbano Waheed

Omran Asnder

Rami Alhendi

The Account Management and Customer Service team at Shipa is responsible for maintaining and nurturing client relationships, ensuring seamless communication, and addressing customer inquiries and issues promptly. They support clients by managing accounts, providing logistics solutions, and enhancing customer satisfaction through efficient service delivery and problem resolution. This team plays a crucial role in driving customer loyalty and ensuring operational excellence across all of Shipa's services.

Account Management and Customer Service

The Operations Team at Shipa is responsible for overseeing and optimizing end-to-end logistics and supply chain processes, ensuring timely and efficient movement of goods for freight, e-commerce, and delivery services. This includes managing last-mile delivery operations, coordinating various stakeholders, and leveraging technology to streamline operations. The team aims to meet service level agreements and enhance customer satisfaction across Shipa Freight, Shipa Ecommerce, and Shipa Delivery platforms.

Operations Team

The Software Development Team at Shipa is responsible for designing, developing, and maintaining the digital infrastructure of Shipa's logistics platform. Led by the Director of Software Engineering, this team ensures seamless backend processing, robust integration with Netsuite, and user-friendly frontend interfaces. Their work enables efficient freight movement, e-commerce fulfillment, and delivery services across the Arabian Gulf, driving Shipa's mission to simplify global logistics.

Software Development Team

The Human Resources Team at Shipa is responsible for talent acquisition, employee relations, performance management, and compliance with labor laws. They ensure that the company attracts, retains, and nurtures the best talent while fostering a positive and efficient work environment across all regions of operation.

Human Resources Team

The Business Development Team at Shipa is responsible for identifying and pursuing new business opportunities to drive growth and revenue for the company. This includes building and maintaining relationships with potential clients, partners, and stakeholders; identifying market trends and customer needs; and developing strategies to expand Shipa’s presence in the logistics and e-commerce sectors. The team works closely with internal departments to ensure seamless integration of new business initiatives.

Business Development Team

The Leadership Team at Shipa, comprised of the CEO, Chief Technology Officer, and Chief Growth Officer, is responsible for setting the strategic vision, driving technological innovation, and accelerating business growth across Shipa's digital logistics platform. They ensure alignment across Shipa's service verticals – Freight, Ecommerce, and Delivery – and leverage the company's resources to optimize operations and expand market presence.

Shipa

Org chart

Teams

Account Management and Customer Service

Operations Team

Software Development Team

Human Resources Team

Business Development Team

Leadership Team

Offices

Shipa

Org chart

Teams

Account Management and Customer Service

Operations Team

Software Development Team

Human Resources Team

Business Development Team

Leadership Team

Offices

Related companies