Mohammad Nadeem is an experienced professional in customer service and logistics, currently serving as a Carrier Claim Specialist at ShipBob since April 2023. Previously, Nadeem held the position of Associate-Customer Success at Pickrr, where responsibilities included arranging pickups and deliveries for approximately 10,000 to 15,000 shipments daily. Prior experience includes a role as a Customer Service Representative at FedEx Express, addressing delivery and KYC issues for import shipments and handling level 2 escalations. Nadeem also worked as an AR Consultant at Pine Labs, focusing on merchant communication for dues collection and resolving issues related to EDC card swipe machines. Educationally, Nadeem earned a Bachelor of Arts degree from Delhi University, with earlier studies completed at Central Board of Secondary Education.
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