We make sure you deliver your ecommerce. Software for your warehouse, and outsourced shipping if you're hands-off. We make sure over 4000 ecommerce brands and 3PLs the world over deliver ecommerce every day. How do you ship? Get your orders picked, pac...

Information Technology

ShipHero

ShipHero's headquarters in West Haverstraw, NY, United States

The Technical Support team at ShipHero is dedicated to ensuring seamless operation for e-commerce brands and 3PLs by providing expert assistance with software functionality and troubleshooting. Comprising roles like UX Lead Designer, Senior Solutions Engineer, and Tier 1 Support, the team focuses on enhancing user experience, resolving technical issues, and delivering tailored solutions to optimize warehouse operations and shipping processes.

Technical Support

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Customer Success and Support team at ShipHero ensures that ecommerce brands and 3PLs can seamlessly manage their shipping and warehousing needs. By providing expert guidance, troubleshooting, and tailored support, the team helps clients optimize their processes, resolve issues, and achieve their business goals, fostering long-term partnerships and satisfaction.

Customer Success and Support

The Engineering Team at ShipHero is responsible for designing, developing, and maintaining the software solutions that enable efficient order fulfillment and shipping processes for e-commerce brands and 3PLs. This team collaborates closely to enhance platform capabilities, ensure reliable system performance, and drive innovation in logistics technology, ultimately supporting seamless delivery experiences for customers worldwide.

Engineering Team

The Leadership Team at ShipHero is responsible for setting the strategic direction of the company and ensuring alignment across all departments. Comprising key executives such as the Founder & CEO, VPs of Marketing, Sales, Engineering, and Product, this team drives innovation, oversees operational efficiency, and fosters a culture of collaboration to meet the evolving needs of over 4,000 ecommerce brands and 3PLs worldwide.

Leadership Team

This department is responsible for developing and maintaining Python-based applications and backend systems.

People (8)

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Other teams

Software Development

Customer Success and Support

Engineering Team

Leadership Team

Python Development