Luiz Mussi has extensive experience in customer service and community management, with a background that includes positions at Lourencini Supermercados as an Operador de Caixa from July 2017 to January 2020 and as an Aprendiz at Foundever™ from November 2014 to January 2016. Currently, Luiz serves as an Assistente de Comunidade at Shippify Tecnologia, responsible for managing customer tickets on Reclame AQUI and focusing on personalized service for problem resolution. Prior to this role, Luiz held the position of Assistente CS, CX | OPS and completed an internship at Shippify from July 2024 to June 2025. Luiz is pursuing a degree in Logistics at FATEC MAUÁ from 2024 to 2026.
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