Giulia Malatesta has been working in customer service since 2011. Giulia began their career as a Customer Care Manager at Brandsdistribution.com - IDT S.p.A. in 2011. In 2022, they joined ShippyPro as a Customer Support B2B.
Giulia Malatesta attended Università degli Studi di Torino from 2004 to 2011, where they obtained a Laurea Specialistica in Lingue e letterature straniere, generale. In 2006 and 2007, they also attended Ruhr University Bochum as part of an Erasmus program in the same field. In June 2004, they obtained a First Certificate in English (FCE) from the University of Cambridge.