Riyaz Alam Ansari is a Senior Software Engineer at Shiprocket, where they focus on application support. With eight years of experience in supporting enterprise applications, they have established a proven track record in SLA management and root cause analysis. Previously, Riyaz acted as a Subject Matter Expert at AfterShip, managing a team and ensuring product support and process adherence. Their educational background includes a Bachelor of Technology in Computer Science and Engineering.
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