Sonu .

Sonu is an experienced Key Account Manager currently working at Shiprocket since July 2022 and at Safexpress Private Limited since March 2019, where responsibilities include overseeing account management activities at a PAN India level, collaborating with operations and product teams, and maintaining client relationships through regular meetings and communications. Previously, Sonu held the position of Senior Executive in Return Logistics at Snapdeal from September 2014 to February 2019 and served as a Customer Service Representative at Caretel Infotech Pvt Ltd from April 2011 to August 2014. Sonu holds a Master of Business Administration with a focus on Operations from Symbiosis Centre for Distance Learning (2020-2022) and a Bachelor of Arts from Delhi University (2008-2011). Additionally, there is a Master of Business Administration in Operations Management and Supervision from Symbiosis Centre for Distance Learning.