Lee Cheney is an experienced professional in customer support and IT solutions with a career spanning over a decade. Currently serving as an Enterprise Solutions Specialist at ShipStation since September 2020, Lee specializes in addressing complex customer issues and supports educational initiatives. Previous roles include User Success Specialist at ShipStation, where Lee focused on printer support and collaboration for issue resolution, and positions at Vacasa and The University of Texas at Austin that involved IT asset management and desktop support, respectively. Lee also held various roles at Volusion, including Customer Experience Team Lead and Tier 2 eCommerce Specialist, where responsibilities encompassed managing support teams and mentoring representatives. Earlier experience includes fraud prevention at Apple and technical support at Best Buy, along with foundational roles at Dell. Education includes a high school diploma from Discovery High School and ACF certification in Culinary Arts from West Sound Technical Skills Center.
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