Shipt
Jacob Young has extensive experience in customer service and employee management, currently serving as an Employee Experience Program Manager and Workforce Analyst at Shipt since April 2017. In this role, Jacob is part of the Experience Team, where responsibilities include handling and resolving member and shopper issues with a professional attitude. Previously, Jacob worked as a Sales Associate at Best Buy from June 2015 to March 2017. Jacob holds a GED from Tennessee State University.
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