Ricky Biga is an experienced technology professional and educator with a comprehensive background in engineering and software development. As the Director of Engineering and Sr Engineering Manager at Shipt since April 2022, Ricky leads multiple teams focused on key areas such as Shopper Account and Gig Compliance. Ricky's previous roles include Engineering Manager at SmartThings, where responsibility included managing Authentication and Authorization services for over 65 million users, and Sr Enterprise Application Consultant at Delta Air Lines, where Ricky developed a real-time baggage loading dashboard. Ricky has also served as an Open Water Instructor and Dive Control Specialist at Superior Expeditions, providing scuba instruction and safety support. With a B.A. in Computer Science and Psychology from the University of Minnesota, Ricky has extensive experience in technical leadership, software architecture, and project management across various companies.
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