Shipt brings the store to your door. Through a community of Shipt Shoppers and a convenient app, Shipt provides personal shopping and delivery and is available to 80% of households in more than 5,000 U.S. cities. 

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Shipt

Shipt's headquarters in Birmingham, AL, United States

This department focuses on providing support and assistance to customers, addressing their inquiries and resolving issues to enhance customer satisfaction.

Customer Service

This department focuses on developing, maintaining, and enhancing software applications and systems.

Software Engineering

This department specializes in providing personalized shopping experiences and assistance for clients.

Personal Shopping

This department focuses on delivering shopping assistance and delivery services to customers.

Shopping Services

The Data Science team at Shipt leverages advanced analytics and machine learning to optimize logistics, enhance the customer shopping experience, and drive operational efficiencies. They analyze shopper behavior, forecast demand, and develop models to streamline delivery processes, ensuring timely and accurate service for millions of households.

Data Science

The Product Management team at Shipt is responsible for defining the strategy, roadmap, and feature definition for the company's app and service offerings. This includes enhancing user experience for shoppers and customers, managing catalog updates, optimizing B2B solutions, and implementing fraud prevention measures. They work cross-functionally to ensure the product aligns with business goals and meets customer needs.

Product Management

The Shipt Engineering Team is responsible for developing, maintaining, and securing the digital infrastructure that powers Shipt’s personal shopping and delivery service. This includes backend system development, cybersecurity, cloud infrastructure, application security, and performance optimization. The team ensures seamless user experiences for Shipt’s shoppers and customers through robust, scalable, and secure technological solutions.

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Other teams

Software Engineering

Personal Shopping

Shopping Services

Data Science

Product Management

Engineering Team