Cécile P.

Cécile P. is a seasoned professional specializing in customer success and commercial roles, currently serving as Chargée de clientèle / Commerciale at SHIVA since August 2025. Prior experience includes a role as Customer Success Specialist B2B at Lydia Solutions, where key responsibilities involved onboarding B2B clients, creating email campaigns, and supervising a team, as well as a stint at CONSONEO SAS focusing on energy certificate file management and training new collaborators. Cécile has also worked in sales at Decathlon France and GROUPE VAILLANCE CONSEIL, alongside digital communication at Beedeez. Cécile holds a Master's degree in Digital Marketing & Social Media from Sup de Pub and additional qualifications in communication and a scientific baccalauréat from various educational institutions.